Managing Devices

The Devices page is used to view information for an organisation's devices. By default the device table will show all devices.

Device table

Each device shows:

Identifier: Unique identifier for the device
Status: Shows the current status of the device, e.g. if it is Online, Offline, Busy etc.
Tag: Friendly name or information. This can contain any text or be left blank.
Address: The TCP/IP address that can be used to connect to the device for the currently selected gateway. If all gateways are selected this will be blank.
Site: The site the device is in.
Service status: Whether the device is in service or not. This status does not reflect how a device is operating in any way, it is simply to allow the user to filter out devices that have not yet been deployed (i.e. are not in service).

It is possible to filter by a devices tag, identifier and address by typing it (or part of it) into the filter box.

In addition it is possible to filter device by Site, Type, Status and Service Status by selecting them from the appropriate lists.

By clicking on a device in the table the user will be taken to the device details page.

The details page consists of the following tabs.

All device information.

Lists all gateways that have permission to connect to the site the device belongs to.

Lists all user actions performed on the device.

Lists all recent status changes of the device to assist troubleshooting.

The user may edit the following details of the device by clicking the The Edit Device button: